Haven Media Group LLC (“Haven,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit thehavenlist.com, subscribe to our communications, register for Haven Retreat, or interact with our products and services.
PRIVACY AT A GLANCE
- We collect information to operate our website, communicate with our community, and deliver our products and services.
- We use trusted service providers to support website operations, payments, communications, analytics, and marketing.
- We may use cookies, tracking pixels, and similar technologies to understand website activity and measure advertising performance.
- You can unsubscribe from marketing emails and SMS messages at any time.
- You may have additional privacy rights depending on where you live.
- Your information may be processed and stored in the United States.
- You can contact us at info@thehavenlist.com with privacy-related questions or requests.
INFORMATION WE COLLECT
Depending on how you interact with Haven, we may collect the following categories of information.
Contact Information: Your name, email address, phone number, business name, and other information you provide through forms, registrations, or direct communications.
Purchase & Registration Information: Information necessary to process purchases, administer memberships, and coordinate event registrations. This may include billing details, registration selections, payment status, and attendee information. Payment card information is processed by third-party payment providers. We do not directly store complete payment card details.
Event Participation Information: When you register for Haven Retreat or participate in our events, we may collect information such as your professional background, business details, event preferences, and information you voluntarily provide to help us coordinate your experience. Event photography and recordings may also include your image or likeness.
Website & Device Information: When you visit our website, certain information may be collected automatically, including IP address, browser type, device information, referring URLs, pages visited, and interactions with website features.
Communications & Engagement: We may collect information about your interactions with our emails, SMS messages, forms, and marketing communications, including delivery information, link clicks, and other engagement data where permitted.
HOW WE USE YOUR INFORMATION
We use personal information to:
- Operate, maintain, and improve our website
- Respond to inquiries and provide customer support
- Process purchases, registrations, and payments
- Coordinate Haven Retreat and other educational experiences
- Deliver requested products, services, and communications
- Send marketing emails or SMS messages in accordance with applicable consent requirements
- Understand how visitors interact with our website and content
- Measure the effectiveness of our advertising and marketing
- Maintain website security and prevent fraudulent activity
- Comply with applicable legal and business obligations
Where required by law, we rely on appropriate legal grounds for processing personal information, including consent, contractual necessity, legal obligations, and legitimate business interests.
COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies, including tracking pixels and web beacons, to support website functionality, understand visitor behavior, improve our content, and evaluate marketing performance. Some technologies are necessary for website functionality, while others support analytics, personalization, or advertising. Where required by applicable law, we obtain consent before using non-essential tracking technologies. You can manage your preferences through our website's cookie consent tools or applicable browser settings.
For additional information, please review our
Cookie Policy.
EMAIL & SMS COMMUNICATIONS
You may choose to receive Haven's newsletters, announcements, retreat updates, or other marketing communications. If you subscribe:
- You can unsubscribe from marketing emails using the link included in each message
- You can opt out of SMS marketing by replying STOP
- Message frequency may vary, and message and data rates may apply
- Consent to receive marketing communications is not required to make a purchase
We may continue to send necessary transactional or service-related communications, such as purchase confirmations, payment notices, and event information, as permitted by law.
THIRD-PARTY SERVICES & INFORMATION SHARING
We work with third-party service providers to operate our website and deliver our offerings. These may include providers supporting:
- Website hosting and functionality
- Email and SMS communications
- Payment processing
- Analytics and advertising measurement
- Customer support and website messaging
- Event registration, administration, and coordination
These providers may receive or process personal information as necessary to perform their services, subject to applicable agreements, safeguards, and legal requirements. We may also share information with event venues, contractors, or partners when reasonably necessary to coordinate services or benefits you have requested. We do not automatically enroll retreat attendees in unrelated third-party marketing communications solely because they register for an event. Where separate consent is required for marketing by third-party partners, we will provide an appropriate opportunity to give or decline that consent.
Certain advertising technologies may disclose information to third-party platforms for advertising measurement or personalization. Such disclosures may be subject to additional privacy rights under applicable law.
We may also disclose information when required by law, to protect our rights or security, or in connection with a business transaction, subject to applicable legal requirements.
DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill the purposes described in this policy, and comply with applicable legal obligations. Retention periods may vary depending on the type of information, the nature of our relationship with you, and relevant legal requirements. When information is no longer needed, we take reasonable steps to delete, de-identify, or securely retain it as required by law.
DATA SECURITY
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Opt out of certain uses or disclosures of personal information for targeted advertising, where applicable
- Exercise additional rights provided by applicable privacy laws
Certain requests may be subject to legal exceptions, verification requirements, or other limitations. To submit a privacy request, contact info@thehavenlist.com. We will review and respond to requests in accordance with applicable law.
INTERNATIONAL VISITORS
Haven operates from the United States. If you access our website from outside the United States, your information may be transferred to, stored, or processed in the United States or other locations where our service providers operate. Privacy laws in those jurisdictions may differ from those in your country of residence. Where required, we will use appropriate safeguards for international transfers and honor applicable privacy rights.
CHILDREN'S PRIVACY
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without appropriate authorization, we will take steps to address it in accordance with applicable law.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes to our website, services, data practices, or legal obligations. Updates will be published on this page with a revised date. Where required by law, we will provide additional notice or obtain consent for material changes.
CONTACT
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Haven Media Group LLC
info@thehavenlist.com
thehavenlist.com